Patient Reviews
At Austin-Weston, The Center for Cosmetic Surgery, we take our commitment to our patients very seriously. We strive to exceed patient expectations by focusing on their individual needs and concerns. We also seek to truly understand the motivation and desires of each individual to better assist them in their cosmetic journey. Each patient we help becomes part of the extended Austin-Weston Center for Cosmetic Surgery family. We would like to share with you some of the wonderful testimonials we have received from many of our valued patients and hope their stories help you to learn more about us.
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Reviews for Reston, VA Staff Byron Poindexter, MD Nonsurgical Procedures
"I had a breast lift with augmentation and a tummy tuck, minus the muscle repair, with Dr. Poindexter and it was honestly one of the very best decisions of my life. I was left with extra skin after weight loss, was tired of seeing the loose skin and exercising was uncomfortable. I went to multiple consultations before going to Austin-Weston and meeting Dr. Poindexter. During my consult I knew without a doubt he was the one to perform my surgery. Other Dr’s hadn’t made the surgical plan sound unique to my needs and he did! Also, I’m mildly OCD and particular about how things look so, if I think my results are unbelievable then you know he’s stellar. Also, every single staff member there has been nothing but a delight on all occasions."
"I've been a patient for over 10 years and I cannot say enough about the professionalism, care, and quality of the work that Dr. Poindexter provides. I trust him implicitly and have always known that I was in good hands. I feel so strongly that I have referred three people that I am close with -- one of them being my mom! Everything at the Austin-Weston Center is designed to be professional, discreet, and comfortable for the patient. The nursing staff is great, and I love the fact that their surgical facilities are on site. Everything from skincare to injectables to surgical procedures is thoroughly explained and you never feel rushed during consultations or any other appointment. I love the fact that they schedule informational seminars several times a year, led by the surgeons, where you can come out in the evening and learn about different procedures that you may be interested in (and sometimes even luck into a great special offer!) Finally, the center offers extremely thorough initial consultations that you can schedule with one of the surgeons, during which you can discuss any question and every concern that you have; You will never feel pressured into a procedure, and you will always be presented with every reasonable option for your particular case. When you are about to put your face -- and in many cases, your life -- in someone's hands, you want to go in with 100% confidence, feeling positive about your decision. This is the place for that. I honestly cannot recommend it enough! Thanks, Austin-Weston and Dr. P, for always making me feel like I am making an empowered decision for my self-care."
"Dr. Poindexter is fantastic! Thank you also for the excellent customer service of everyone there. I will not be going to another doctor in Virginia for my skin care needs."
"I have been seeing Dr. Byron Poindexter for several years. Recently, an age-related change in my facial appearance left me depressed and anxious. In less than a half hour, using an injectable I had never heard of, Dr. P completely changed the appearance of my face. I was STUNNED by the results. I had minor swelling and tenderness for two or three days. With a “touch-up” at the 9-month mark, the results should last a total of about two years. I am so happy and so grateful to Dr. Poindexter."
"This place is THE BEST. Everyone who works here is 100%. Exactly what you want in a cosmetic surgery business. I’ve had some injectables and one face surgery. I’m in love. Dr. Poindexter is kind, informative, and really makes you feel secure with the questions you have. Direct, honest answers to everything. The pre-op instructions are clear and brief. Clearly, I’m pleased."
"I went to a seminar they offered in March 2018 and met Sharan who answered many of my questions and then she introduced me to Dr Poindexter. I knew instantly he would be my surgeon for all of my requests and by December 2018 I was completed and thrilled. I have had other work done by different surgeons for the breasts, back, fillers ect but I must say hands down using this surgery center has been the best experience I have had by far. I highly recommend Dr P and this center. I will be returning for more work in the future and referring lots of my friends. The only regret I have is that I didn't use them years ago."
"Fantastic Experience - I have been seeing Dr. Byron Poindexter for several years. Recently, an age-related change in my facial appearance left me depressed and anxious. In less than a half hour, using an injectable I had never heard of, Dr. P completely changed the appearance of my face. I was STUNNED by the results. I had minor swelling and tenderness for two or three days. With a “touch-up” at the 9-month mark, the results should last a total of about two years. I am so happy and so grateful to Dr. Poindexter."
"I highly recommend Dr. Poindexter at the Austin- Weston center. From the moment you walk through the doors, the staff make you feel iwelcomed. Dr. Poindexter is very knowledgeable and made this whole process very easy and comforting. He and his staff did a phenomenal job at putting me at ease through the whole process. Amazing experience from the very beginning!"
"Dr. Poindexter is a sculptor. He was my surgeon for my under chin liposuction. The before and after pictures are beautiful and PERFECT! I cannot even tell you how grateful I am that I went forward with this. Anything done to your face is anxiety inducing. This entire place - Austin Weston - is exactly what you want in a cosmetic surgery facility. He also does my injectables - forehead Dysport. Clap clap clap."
"Absolutely amazing! Dr. Poindexter is top notch! This is the first review I have ever written and I feel the need to do so now to let others know my wonderful experience with Dr. Poindexter and his entire staff. The interesting part of my review is that my aunt who lives out of state introduced me to Dr. Poindexter. After extensive research, my aunt determined that Dr. P was the perfect surgeon to perform her breast reduction surgery. She asked if I would be her caregiver after her post op surgery. Of course! The day of her surgery I rested peacefully in the waiting room at Westin Austin. I was so relaxed and felt that I was at a spa! I watched both men and women of all ages come and go with smiles on their faces. My aunt's surgery went fantastic with Dr. Poindexter and she decided to schedule some facial work with him. Once again, Dr. P was incredible! So I decided I could use some fillers on my face - fill in the deep lines forming in my early 50's. I took my own before and after photos of my face. What a difference!!!! Dr. Poindexter not only changed my aunt's life but mine as well. Thank you, thank you, thank you Dr. Poindexter for being so skillful, caring, personable, and most importantly, for listening to your patient's needs and concerns. We highly recommend Dr. P!!"
"After years of contemplating procedures to turn back the clock and much skepticism of the stereotypes surrounding plastic surgery, Botox fillers, and fear of looking fake, I finally turned to Google to research options and to find a board certified plastic surgeon. I actually travelled over 60 miles to get to "Top Doctors" and "Best Cosmetic Surgery Practice' in Northern Virginia." Dr. Poindexter is awesome! From initial consult, to Botox injections, he talked me through the entire process and put me at ease. I couldn't be more pleased with results, which are subtle and natural. This is one Grandma who wishes she would have found Austin-Weston years ago."
"This place is THE BEST. Everyone who works here is 100%. Exactly what you want in a cosmetic surgery business. I’ve had some injectables and one face surgery. I’m in love. Dr. Poindexter is kind, informative, and really makes you feel secure with the questions you have. Direct, honest answers to everything. The pre-op instructions are clear and brief. Clearly, I’m pleased."
"I cannot give enough praise to both Savannah, Dr. Poindexter, and their friendly staff. I first went to Dr. Poindexter after some damage to my cheek-bone area due to a horse kick, but with a little filler Dr. P made made a rather large and unsightly dent look back to normal, magic! Since that initial visit, I have had BBL with Savannah several times and have seen amazing results. The best part of everyone at Austin-Weston is they never pressure you to do more, but get you hooked after you see the improvements. If you are looking for some non-surgical improvements, I cannot recommend Austin-Weston services enough. They are awesome!"
"Great surgeon with great attitude - Dr. Poindexter's chairside manner allows his patients to feel at ease and encourages trust. He has never pushed me to undergo any surgical or non surgical procedure, and has refused to perform any procedure he feels I don't need or would have negative results. When a friend told me that a different surgeon had insisted she needed a facelift instead of the filler she wanted, I encouraged her to..."
"For years I have been referring my patients and family members to Dr. Byron Poindexter at the Austin-Weston Center for Cosmetic Surgery, and following his surgeries, they ALL reported that they were ecstatic over the results. This year, I decided to do something about my face with which I was unhappy every time I looked in the mirror. I went to see Dr. Poindexter and after several consultations, I went ahead with his suggestion of "less is more." The results exceeded exceeded my expectation. Dr. Poindexter turned back the hands of time and reduced the menace of the years. His surgical artistry was remarkable and his "little bit here, little bit there , "" made all the difference in my appearance.He then turned me over to Ms. Savannah Marks, a Medical Esthetician and skincare specialist who erased the sun damage and the aged skin. I deeply thank Dr. Poindexter and Ms. Marks for their medical skill and artistry and the warm, friendly supportive care which they rendered. Michael ..... (Ashburn, VA)"
"35 Year Old Mom of 2 - Reston, VA - Dr. Poindexter was amazing every step of the way! I'm almost 2 weeks post surgery and feeling great about my results! I had a mommy makeover, which included breast augmentation (560cc srf implants), skin strip of tummy (removing extra skin from lower stomach) and liposuction of flanks, tummy and inner thighs. From the very first phone call until my most recent post op appointment Dr. Poindexter and the entire team at Austin Weston were kind, helpful, always friendly and accommodating. My husband and I were completely at ease through the entire process and are so delighted we chose Dr. Poindexter!! I'm so excited to continue recovering and see the results continuing to improve; So far I'm thrilled with my results!! I also had some botox and lip filler at the same time and I will always come back for maintenance and any further surgeries if wanted or needed! I highly recommend Dr. Poindexter and look forward to seeing him and his team for my next follow up visit!"
"35 Year Old Mom of 2 - Reston, VA - Dr. Poindexter was amazing every step of the way! I'm almost 2 weeks post surgery and feeling great about my results! I had a mommy makeover, which included breast augmentation (560cc srf implants), skin strip of tummy (removing extra skin from lower stomach) and liposuction of flanks, tummy and inner thighs. From the very first phone call until my most recent post op appointment Dr. Poindexter and the entire team at Austin Weston were kind, helpful, always friendly and accommodating. My husband and I were completely at ease through the entire process and are so delighted we chose Dr. Poindexter!! I'm so excited to continue recovering and see the results continuing to improve; So far I'm thrilled with my results!! I also had some botox and lip filler at the same time and I will always come back for maintenance and any further surgeries if wanted or needed! I highly recommend Dr. Poindexter and look forward to seeing him and his team for my next follow up visit!"
"I love this practice. I see Dr. Poindexter for fillers. He always does a great job and I have minimal bruising. I have gone to other doctors and had different results. I would highly recommend Dr. P for any and all of your filler needs."
"Amazing treatment! - I was a patient of Dr Poindexter (but moved 6 yrs ago ). I searched for a surgeon that I completely trusted and had the time to sit and talk to without being rushed. Dr Poindexter is the one I chose. He is an amazing person and doesn't push having surgery when you don't need it. I am going to Va next month and have an appt for my Botox. I have not found a plastic surgery center here that even compares with Austin-Weston. If I need any future surgery I will go back to Dr P."
"This cosmetic center has done so much to help me regain my confidence in myself and look my best. They are by far the best group of doctors, nurses and staff you could ever have the pleasure of dealing with. I have had several cosmetic surgery procedures here, all done by Dr. Poindexter. He has been so good to me and done such a fantastic job with everything that I’ve had done. He has never over done or suggested anything that I didn’t need, and has always made me look very natural. Also, I have never been in pain or very uncomfortable for any of it, he has made sure of that! It’s definitely changed my life for the better and I’m so lucky that a friend referred him to me.Since then I frequently go in and currently use the services of two other ladies there. They have enhanced my appearance tremendously and compliment the procedures I had with Dr. Poindexter.Savannah Marks helps me with my skin care and does BBL treatments that has cleared up sun and age spots on my skin. So much so that I wear very little make up foundation now thanks to her. She goes out of her way to do the best job for me and is extremely knowledgeable and so pleasant to deal with. My friends have even noticed a difference in my skin so I keep going back! The other lady I need to mention is Jocelyn Brackett, a nurse, that recently did some injectables on my lips and also some Botox. I’ve never had my lips done before and I’d heard she was an excellent injectable specialist, so I tried her out. She fit me into her schedule the same day that I was getting some skin care done. It was so convenient for me and she did a fantastic job and made it look so natural. Between these three excellent professionals, I will keep coming back for anything that I need. They are the best cosmetic surgery center in this area no question and money well spent!"
"I was a patient of Dr Poindexter (but moved 6 yrs ago ). I searched for a surgeon that I completely trusted and had the time to sit and talk to without being rushed. Dr Poindexter is the one I chose. He is an amazing person and doesn't push having surgery when you don't need it. I am going to Va next month and have an appt for my Botox. I have not found a plastic surgery center here that even compares with Austin-Weston. If I need any future surgery I will go back to Dr P."
"Amazing treatment! - I was a patient of Dr Poindexter (but moved 6 yrs ago ). I searched for a surgeon that I completely trusted and had the time to sit and talk to without being rushed. Dr Poindexter is the one I chose. He is an amazing person and doesn't push having surgery when you don't need it. I am going to Va next month and have an appt for my Botox. I have not found a plastic surgery center here that..."
"Amazing treatment! - I was a patient of Dr Poindexter (but moved 6 yrs ago ). I searched for a surgeon that I completely trusted and had the time to sit and talk to without being rushed. Dr Poindexter is the one I chose. He is an amazing person and doesn't push having surgery when you don't need it. I am going to Va next month and have an appt for my Botox. I have not found a plastic surgery center here that..."
"Very Pleased and Delighted with Multiple Procedures & Results - Reston, VA - I always wanted smaller breasts and in 2014 I finally decided to have breast reduction surgery and since I was going under anesthesia I also opted for some jawline work and liposuction under chin at same time. I trust Dr. Poindexter implicitly - gifted surgeon, artistic vision, a genuinely caring Doctor. I am having upper eyelid surgery this year with him and have no qualms -- he's the best!!!"
"Very Pleased and Delighted with Multiple Procedures & Results - Reston, VA - Dr. Byron Poindexter puts you completely at ease. Builds rapport and trust with his patients. Will tell you what you don't need as he is so honest. Great sense of humor. In addition to being a talented surgeon he has a fine sense of aesthetics. I also get fillers on my lips and lines and Botox injections. I'm fighting age and it is working as no one believes I'm 62 -- thanks to Dr. Poindexter's great work."
"Very Pleased and Delighted with Multiple Procedures & Results - Reston, VA - Dr. Byron Poindexter puts you completely at ease. Builds rapport and trust with his patients. Will tell you what you don't need as he is so honest. Great sense of humor. In addition to being a talented surgeon he has a fine sense of aesthetics. I also get fillers on my lips and lines and Botox injections. I'm fighting age and it is working as no one believes I'm 62 -- thanks to Dr. Poindexter's great work."
"Injectables Perfectly Done - Reston, VA - As a 57-yr old woman, I love the effect of injectables like Botox and Juvederm. I've been to other cosmetology centers before, but it wasn't until I had treatments from Dr Poindexter that I realized they can be quick, painless, and without the swelling or bruising I've experienced before. The effect is exactly what I asked for and am exceptionally pleased. I'll be back to Austin-Westin."
"Injectables Perfectly Done - Reston, VA - As a 57-yr old woman, I love the effect of injectables like Botox and Juvederm. I've been to other cosmetology centers before, but it wasn't until I had treatments from Dr Poindexter that I realized they can be quick, painless, and without the swelling or bruising I've experienced before. The effect is exactly what I asked for and am exceptionally pleased. I'll be back to Austin-Westin."
"I am very pleased with the Surgeon, staff, and the facility. I went to seminars that each of the Doctors there participated in regarding the services the Center offers. It took me a couple of years before I was actually ready to have cosmetic surgery. I eventually decided to have breast reduction surgery and since I was going to be "out" with anesthesia, I opted to have a neck-lift done at the same time. Dr. Byron Poindexter did my pre-op evaluation and my breast reduction and neck lift surgeries and I could not be happier with the results, even at 5 weeks post op. I am still healing so all will only get better with time. In looking at Internet photos of breast reductions and post op "healing" photos I cannot believe how lucky I am that my scars and the results look so good and I am only 5 weeks past surgery. I am so thrilled that I picked a highly skilled surgeon. I am a believer that you get the results you pay for so finding a surgeon with impeccable qualifications, skill, and experience was my personal imperative. Secondly, I wanted a surgery center that is state of the art and with a very low infection rate and so I asked about that as well. They took excellent care of me. I never had to wait during followup appointments either which is incredible that they stay on time with scheduling. The staff from the pre-op to post-op worked like clock work and everyone that had a role in this Center’s patient process was very nice and highly professional. They have quarterly Saturday open houses and I went to a few of them before having surgery so I felt that I knew what I should expect for the surgery I elected to have. I found the Austin-Weston Center when my Botox Dr. went to Arizona and I needed to find a new Doctor to provide Juviderm and Botox. I started up with Dr. Poindexter for filler for my lips and botox. He is a certified "expert injector" which I appreciated because I did not want to have huge artificial looking lips. I wanted a nice upper lip line like I had when I was younger. My husband said my lips really "look pretty" so I knew I had a hit in finding Dr. Poindexter. The only thing I can think of to fix there is to have a better selection of coffee at the Keurig in the waiting room, per my husband’s recommendation."
"I am very pleased with the Surgeon, staff, and the facility. I went to seminars that each of the Doctors there participated in regarding the services the Center offers. It took me a couple of years before I was actually ready to have cosmetic surgery. I eventually decided to have breast reduction surgery and since I was going to be "out" with anesthesia, I opted to have a neck-lift done at the same time. Dr. Byron Poindexter did my pre-op evaluation and my breast reduction and neck lift surgeries and I could not be happier with the results, even at 5 weeks post op. I am still healing so all will only get better with time. In looking at Internet photos of breast reductions and post op "healing" photos I cannot believe how lucky I am that my scars and the results look so good and I am only 5 weeks past surgery. I am so thrilled that I picked a highly skilled surgeon. I am a believer that you get the results you pay for so finding a surgeon with impeccable qualifications, skill, and experience was my personal imperative. Secondly, I wanted a surgery center that is state of the art and with a very low infection rate and so I asked about that as well. They took excellent care of me. I never had to wait during followup appointments either which is incredible that they stay on time with scheduling. The staff from the pre-op to post-op worked like clock work and everyone that had a role in this Center's patient process was very nice and highly professional. They have quarterly Saturday open houses and I went to a few of them before having surgery so I felt that I knew what I should expect for the surgery I elected to have. I found the Austin-Weston Center when my Botox Dr. went to Arizona and I needed to find a new Doctor to provide Juviderm and Botox. I started up with Dr. Poindexter for filler for my lips and botox. He is a certified "expert injector" which I appreciated because I did not want to have huge artificial looking lips. I wanted a nice upper lip line like I had when I was younger. My husband said my lips really "look pretty" so I knew I had a hit in finding Dr. Poindexter. The only thing I can think of to fix there is to have a better selection of coffee at the Keurig in the waiting room, per my husband's recommendation."
"I am very pleased with the Surgeon, staff, and the facility. I went to seminars that each of the Doctors there participated in regarding the services the Center offers. It took me a couple of years before I was actually ready to have cosmetic surgery. I eventually decided to have breast reduction surgery and since I was going to be "out" with anesthesia, I opted to have a neck-lift done at the same time. Dr. Byron Poindexter did my pre-op evaluation and my breast reduction and neck lift surgeries and I could not be happier with the results, even at 5 weeks post op. I am still healing so all will only get better with time. In looking at Internet photos of breast reductions and post op "healing" photos I cannot believe how lucky I am that my scars and the results look so good and I am only 5 weeks past surgery. I am so thrilled that I picked a highly skilled surgeon. I am a believer that you get the results you pay for so finding a surgeon with impeccable qualifications, skill, and experience was my personal imperative. Secondly, I wanted a surgery center that is state of the art and with a very low infection rate and so I asked about that as well. They took excellent care of me. I never had to wait during followup appointments either which is incredible that they stay on time with scheduling. The staff from the pre-op to post-op worked like clock work and everyone that had a role in this Center's patient process was very nice and highly professional. They have quarterly Saturday open houses and I went to a few of them before having surgery so I felt that I knew what I should expect for the surgery I elected to have. I found the Austin-Weston Center when my Botox Dr. went to Arizona and I needed to find a new Doctor to provide Juviderm and Botox. I started up with Dr. Poindexter for filler for my lips and botox. He is a certified "expert injector" which I appreciated because I did not want to have huge artificial looking lips. I wanted a nice upper lip line like I had when I was younger. My husband said my lips really "look pretty" so I knew I had a hit in finding Dr. Poindexter. The only thing I can think of to fix there is to have a better selection of coffee at the Keurig in the waiting room, per my husband's recommendation."
"Dr. Poindexter is Amazing! -Reston, VA - Dr. Poindexter is a great surgeon and a great human being. I could open a dictionary and look up all the different words for brilliant, kind, understanding, and talented even and all of them combined couldn’t convey just what an amazing doctor and person he is.His aesthetic talent, surgical skill, and unsurpassed eye for balance, harmony and symmetry are unparalleled. Dr. Poindexter has a very calming presence, a great sense of humor, and he sees the whole person, not just parts of the face or body.He has a ton of empathy and compassion, but he’s laid-back and funny at the same time. His patience and listening skills are tremendous and his EQ (emotional intelligence) is clearly as high as his IQ (and that’s obviously through the roof.)I’m so lucky he’s my plastic surgeon and I tell everyone that. I’ve had breast implants, fat grafting and liposuction by Dr. Poindexter, and I could not be happier with the results! He also does my Botox treatments, and he’s an expert injector who makes them as painless as possible and makes me look rested and not surprised.If you’re thinking about having plastic surgery, go see Dr. Poindexter. He is a GREAT plastic surgeon and an all-around extraordinary person! Plus Jill, the CRNA (Certified Registered Nurse Anesthetist) who performed my anesthesia was wonderful. Anesthesia is scary to me and she did the impossible – she made it NOT scary! She put me at ease and even made me laugh. I was totally relaxed. I went back the morning after surgery for the routine first day after surgery visit to see Dr. Poindexter and he was fantastic as always, and the nurse, Cheri, was just so caring and nice to be around! My whole surgical experience was terrific. Go see Dr. Poindexter – choosing him as my plastic surgeon is one of the best decisions I ever made!"
"Dr. Poindexter is Amazing! -Reston, VA - Dr. Poindexter is a great surgeon and a great human being. I could open a dictionary and look up all the different words for brilliant, kind, understanding, and talented even and all of them combined couldn’t convey just what an amazing doctor and person he is.His aesthetic talent, surgical skill, and unsurpassed eye for balance, harmony and symmetry are unparalleled. Dr. Poindexter has a very calming presence, a great sense of humor, and he sees the whole person, not just parts of the face or body.He has a ton of empathy and compassion, but he’s laid-back and funny at the same time. His patience and listening skills are tremendous and his EQ (emotional intelligence) is clearly as high as his IQ (and that’s obviously through the roof.)I’m so lucky he’s my plastic surgeon and I tell everyone that. I’ve had breast implants, fat grafting and liposuction by Dr. Poindexter, and I could not be happier with the results! He also does my Botox treatments, and he’s an expert injector who makes them as painless as possible and makes me look rested and not surprised.If you’re thinking about having plastic surgery, go see Dr. Poindexter. He is a GREAT plastic surgeon and an all-around extraordinary person! Plus Jill, the CRNA (Certified Registered Nurse Anesthetist) who performed my anesthesia was wonderful. Anesthesia is scary to me and she did the impossible – she made it NOT scary! She put me at ease and even made me laugh. I was totally relaxed. I went back the morning after surgery for the routine first day after surgery visit to see Dr. Poindexter and he was fantastic as always, and the nurse, Cheri, was just so caring and nice to be around! My whole surgical experience was terrific. Go see Dr. Poindexter – choosing him as my plastic surgeon is one of the best decisions I ever made!"
"3 weeks post op and new bikini pics! - I have been wanting to have this done 13 years ago and I am finally getting close! I am 36 years old and I had my first child when I was 23. I was a size 0 and weighed 105 pounds before having him. The 8 1/2 pounder did a number on my tummy! I breast fed him and my two other kids for a year each. Believe me after 3 years of breastfeeding my girls aren't looking too purty!! I have three wonderful kids and do not want anymore! I am a very busy Mom with kids in muliple sports. I was orginally going to have my surgery done today, January 6th but had to put it on hold because of traveling w/my kids sports. It is always about them and now I am going to do something for me! I don't mind waiting because it will give me more time to prepare. I am going to have a full tummy tuck, lollipop lift with augmentation, and liposuction of the flanks. I am 5 4" and 123lbs. I am currently a 34C and would like to be a full C to a D. I am looking at 375cc saline high profile. I have a great deal of breast tissue so my doc said it won't make any difference for me. He always recommends silicone but in my case it doesn't matter. I trust his opionion and also feel it is a safer choice for me. My date is not scheduled because I am going to take a cancellation that comes up! My surgeon will take $2,000 off if you take a cancelled date. I am taking my chances but if I approach the date and no cancellations then I will have to schedule it. I am looking at March and April and keeping my fingers crossed!"
