Patient Reviews

"Dr. Poindexter is a sculptor. He was my surgeon for my under chin liposuction. The before and after pictures are beautiful and PERFECT! I cannot even tell you how grateful I am that I went forward with this. Anything done to your face is anxiety inducing. This entire place - Austin Weston - is exactly what you want in a cosmetic surgery facility. He also does my injectables - forehead Dysport. Clap clap clap."

"It’s been 3 months since my chin implant and neck lift at Austin-Weston, and I can’t say enough good things about my experience. I’ll start with the doctors and staff. My surgeon, Dr. Knotts, was skilled, conscientious, kind, and caring. I found him patient and easy to talk to as well; no issue was too minor, no question was treated as silly, no concern was dismissed. Pre-op and post-op procedures were clearly and thoroughly explained. I met two of the other doctors – Dr. Weston and Dr. Poindexter – during my post-op visits and was impressed by their knowledge and kindness, too. I also loved the office staff/nurses – all were positive, helpful, and friendly. In short, everyone there seems committed to caring for their patients and being awesome at what they do. Additionally, the facility is clean and welcoming. Surgery is always nerve-wracking, but I felt very much in safe hands. My recovery has been pretty uneventful; 3 months later, I feel essentially back to normal (other than a little numbness in my neck). And the best part of it all is that I’m thrilled with the results. I can’t believe how much prettier I look and feel (while still looking totally natural and utterly like myself!). I’m still adjusting to the improvements, but I’m very happy. Dr. Knotts and everyone at Austin-Weston have my everlasting gratitude. I’d give them all more than 5 stars if I could!"

"It’s been 3 months since my chin implant and neck lift at Austin-Weston, and I can’t say enough good things about my experience. I’ll start with the doctors and staff. My surgeon, Dr. Knotts, was skilled, conscientious, kind, and caring. I found him patient and easy to talk to as well; no issue was too minor, no question was treated as silly, no concern was dismissed. Pre-op and post-op procedures were clearly and thoroughly explained. I met two of the other doctors – Dr. Weston and Dr. Poindexter – during my post-op visits and was impressed by their knowledge and kindness, too. I also loved the office staff/nurses – all were positive, helpful, and friendly. In short, everyone there seems committed to caring for their patients and being awesome at what they do. Additionally, the facility is clean and welcoming. Surgery is always nerve-wracking, but I felt very much in safe hands. My recovery has been pretty uneventful; 3 months later, I feel essentially back to normal (other than a little numbness in my neck).And the best part of it all is that I’m thrilled with the results. I can’t believe how much prettier I look and feel (while still looking totally natural and utterly like myself!). I’m still adjusting to the improvements, but I’m very happy. Dr. Knotts and everyone at Austin-Weston have my everlasting gratitude. I’d give them all more than 5 stars if I could!"

"This place is fantastic!  Dr. Poindexter is not only awesome, but will not perform a procedure that is not necessary.  He is honest, caring, and a real professional.  I started seeing Dr. Poindexter over 15 years ago for my second chin augmentation.  The first one was performed by a very conservative plastic surgeon.  While the original outcome was good, it was not exactly what I had in mind.  Dr. Poindexter replaced my implant and tightened my neck muscle.  I have been extremely pleased and have had several procedures since.  I have, and will continue to see, Dr. Poindexter and refer patients to him.  The entire staff-from the front desk to the nurses-are friendly, professional and caring.   I highly recommend Austin-Westin."

"I am writing 10 years after my procedure. I don’t consider this a late review; I think this is perfect timing as I am as happy with my results 10 years after as I was when I was immediately post-op. I was working at a hospital at the time and I knew that Dr Poindexter was the one the doctors’ wives, and the doctors themselves, went to see. I’d had a hard plastic chin implant from a surgery more than 25 years previously. The thing was loose, movable, and made my face asymmetrical. Worse, in Dr Poindexter’s opinion, it was in danger of actually eroding through the skin! Yuck! Before performing surgery, he aked me to bring in some photos of my face before i had that first unfortunate surgery. Then, in a minor in-office surgery, he removed the old implant, replaced it with a softer one that gave a more natural contour to my face and jaw, performed a neck lift, and even did a little liposuction on my jawline thru two tiny incisions under my earlobes. I had a defined jawline at last! Something I’d always wanted but never had, despite being very thin all my life. The doc and wonderful staff were very clear about what to expect and made me feel so at ease every time. I was back to work in two weeks (I just needed extra time to let the anesthesia clear my system). Since then, on my recommdation, a friend has had a face lift and other procedures done by Dr Poindexter and is very pleased with the results. I’ll let her write her own review, though. Dr Poindexter is just the best!"

"I am writing 10 years after my procedure. I don't consider this a late review; I think this is perfect timing as I am as happy with my results 10 years after as I was when I was immediately post-op. I was working at a hospital at the time and I knew that Dr Poindexter was the one the doctors' wives, and the doctors themselves, went to see. I'd had a hard plastic chin implant from a surgery more than 25 years previously. The thing was loose, movable, and made my face asymmetrical. Worse, in Dr Poindexter's opinion, it was in danger of actually eroding through the skin! Yuck! Before performing surgery, he aked me to bring in some photos of my face before i had that first unfortunate surgery. Then, in a minor in-office surgery, he removed the old implant, replaced it with a softer one that gave a more natural contour to my face and jaw, performed a neck lift, and even did a little liposuction on my jawline thru two tiny incisions under my earlobes. I had a defined jawline at last! Something I'd always wanted but never had, despite being very thin all my life. The doc and wonderful staff were very clear about what to expect and made me feel so at ease every time. I was back to work in two weeks (I just needed extra time to let the anesthesia clear my system). Since then, on my recommdation, a friend has had a face lift and other procedures done by Dr Poindexter and is very pleased with the results. I'll let her write her own review, though. Dr Poindexter is just the best!"