Where do I start?.. Dr.Byron Poindexter is by far the most humble, friendliest and sweet Doctor you will ever meet. The entire front desk and nursing staff are so welcoming and loving it's not even funny! I've been to many many places and been treated with disrespect because I am a transgender woman. When I came to the Austin Westin Center, I felt nothing but love, open arms, hospitality and care. I've had three operations all by Doctor poindexter. He is super professional, very humble and down to earth. He is not one bit arrogant or mean like other surgeons. I love coming here because they treated me like a regular human being. They did not treat me any different because I am a transgender woman. I am now doing ultra sound therapy every week now and I gotta say, I look forward to coming here all the time. The atmosphere, the staff, the environment make it all worth coming here. It's so cozy and comfortable, not to mention SPOTLESS!! Whoever is reading this, I hope you'll find assurance and comfort about this place. Believe me, the many hundreds of awards and head lines in national news, magazines don't do them justice! You need to come and see it for yourself! They are all wonderful! Every doctor in this facility!! P.S.- hi Doctor poindexter it's your favorite patient Jamaica! LoL! God bless! More